How can we help you?
Select a category below or use the sidebar to navigate to the right type of support request.
Get in Touch
Have a question that doesn't fit another category? Send us a message and we'll get back to you.
Account Issues
Lost your key, missing Bucks, or dealing with unauthorized access? We've got you covered.
Account Ban Appeal
If you believe your account ban was issued in error, or if you'd like to present new information, submit your appeal below.
IP Ban Appeal
If your IP address has been blocked and you believe it was a mistake, submit an appeal here.
Technical Support
Experiencing performance issues, loading failures, or unexpected behaviour? We'll automatically collect diagnostic info to help our team reproduce the issue.
Report a Bug
Found something broken? Help us squash it — detailed reports make all the difference.
Feature Request
Have an idea that would make FLGC better? Share it — great features come from the community.
Admin Credentials
Apply for elevated administrative access to FLGC systems. All applications are reviewed manually and only granted to verified, trusted individuals.
FLGC Card Support
Issues with your physical FLGC NFC card — linking, lost, damaged, or reader problems.
Safety Report
Report cheating, harassment, scams, or any behaviour that violates FLGC's community standards. Reports are handled confidentially.
Frequently Asked Questions
Quick answers to the most common questions about FLGC.